Returns & Exchanges

At R1 Industries, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed fashion items. If your new gear doesn't fit or meet your expectations, our streamlined process makes exchanges and refunds quick and effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items with all tags attached into the original shipping mailer or a secure box to ensure they arrive back in perfect condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier drop-off location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.