Frequently Asked Questions
Everything you need to know about your R1 Industries experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I find my correct size?
Each product page includes a detailed size guide. We recommend measuring your favorite garment and comparing it to our specifications for the perfect fit.
Are your materials sustainably sourced?
R1 Industries is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock sold-out items?
While many of our pieces are limited edition, we do restock core essentials. You can sign up for 'Back in Stock' notifications on the specific product page.